Gahenaz

Shipping Policy

Everything you need to know about how we deliver your jewellery safely to your doorstep.

Free Shipping

All prices include GST & shipping within India. No extra charges at checkout.

5–7 Business Days

Standard delivery timeframe after dispatch. Excludes Sundays & public holidays.

Tracking Your Order

Registered customers can track their orders using the Track Order link in the footer.

A shipping confirmation email with tracking details will be sent within 24 hours of dispatch.

Dispatch & Courier Partners

  • All orders are dispatched from our operational centre in Kolkata, India.
  • We ship via trusted courier partners — DTDC, BlueDart, Delhivery, Skyking, and other recognised carriers.
  • Our delivery partners will make three delivery attempts before returning the package to us.
  • Orders are shipped to the exact address provided at checkout. Please ensure it is complete, with the correct pin code and a nearby landmark.

Important Notes

  • If the outer packaging appears damaged or tampered upon delivery, please refuse the package and contact us immediately.
  • Once placed, multiple orders cannot be combined due to regulatory and compliance requirements. Shipping charges apply to each order individually.
  • Please ensure an active mobile number is provided so our delivery partners can coordinate with you.

Questions about your shipment?

+91 92840 18487gahenaz.in@gmail.comAvailable 10:00 AM – 8:00 PM, all days of the week